The team has a great mix of skills that allows the Design and Learning Centre to find and deliver solutions to address the challenges faced within health and social care.
The Design and Learning Centre for Clinical and Social Innovation (DLC) was originally conceived by Robert to co-design solutions to challenges being faced by the NHS and Social Care with a focus on empowering the person to take more control of their own health and wellbeing.
He is passionate about implementing new ways of working and making the best use of Digital Technology. He has been key to several projects that can deliver Better, Safer Cheaper and Different Care including establishing us as a partner with the Qulturum Centre in Sweden, enabling us to implement the ESTHER Learning and Quality Improvement Philosophy of Care in Kent and Medway. He has developed other international collaborations including Scotland, Denmark, Sweden, Netherlands and Japan that have resulted in obtaining international funding, bringing learning and implementation of good practice in Kent and Medway.
The Design and Learning Centre has been recognised as the Service Improvement and Innovation facility of the Kent and Medway STP in collaboration with the AHSN (Academic Health Science Network) and MASCOE (Medway and Swale Centre of Organisational Excellence).
Robert has had extensive experience as a Medical Director for Kent and Medway and over thirty years’ experience as a GP.
As one of the directors of the Design and Learning Centre for Clinical and Social Innovation, Anne is bringing international good practices to Kent, digital technologies and supporting social care providers with skills and workforce development.
Anne has been leading for adult social care on international collaborations and has managed several European Interreg projects such as CASA , Buurtzorg (TICC) and joint working agreements with Scotland , South Denmark, the Netherlands and Sweden.
Georgina oversees management of the Design and Learning Centre Team and delivery of projects and programmes.
I am the Lead of the ESTHER team. In my role I am responsible for shaping and delivering knowledge about the ESTHER philosophy to promote and support the implementation across Kent and Medway.
This includes delivering our ESTHER trainings: Ambassador, Coaches as well as train the Trainer programme and keeping the training material suitable and updated.
Together with the rest of the team, I communicate with professionals as well as citizens and gather feedback and information as regards the outcomes of the implementation to ensure we follow the plan and amend the plan according to what is needed to achieve the best possible outcomes for individuals as well as professionals.
My role involves partnership working with local NHS teams, Skills for Care, Health Education England and others, identifying solutions to address issues highlighted by registered managers of independent care services.
Recent projects have focused on recruitment and retention, upskilling of the care workforce and career progression options.