A step by step guide on how AccuRx video consultations work.
You may want to consider putting a named person, or team, in charge of video consultations. Choose someone who is comfortable with the tech, as this will help everyone involved get the most out of the sessions.

Key Points to Remember

• Make sure that the device (smart phone or tablet when available) is kept free from infection risk as much as possible (please refer to your infection control guidance).
• Make sure that the resident consents to the consultation if they have capacity and that they are happy for the care home worker to be present / facilitate the consultation.
• Make sure that the video takes place in an appropriate place with as much confidentiality as possible – also quiet, calm and without interruptions.
• The care worker may act as the link, especially if the resident is hard of hearing or has difficulty understanding.
• If the care home has the facilities, then basic monitoring such as blood pressure / pulse / pulse oximeter / temperature may make the clinical decisions more accurate.

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A step by step guide on how AccuRx video consultations work.
You may want to consider putting a named person, or team, in charge of video consultations. Choose someone who is comfortable with the tech, as this will help everyone involved get the most out of the sessions.

Key Points to Remember

• Make sure that the device (smart phone or tablet when available) is kept free from infection risk as much as possible (please refer to your infection control guidance).
• Make sure that the resident consents to the consultation if they have capacity and that they are happy for the care home worker to be present / facilitate the consultation.
• Make sure that the video takes place in an appropriate place with as much confidentiality as possible – also quiet, calm and without interruptions.
• The care worker may act as the link, especially if the resident is hard of hearing or has difficulty understanding.
• If the care home has the facilities, then basic monitoring such as blood pressure / pulse / pulse oximeter / temperature may make the clinical decisions more accurate.

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Further information tools and guides to support you in video consultations.

NHS Quick Guide

This quick guide provides a simple and easy to follow step by step journey around video consultations for patients.

NHS Quick Guide For Patients - Video Consultations

Video Consultations Presentation

These slides explain how to participate in video consultations with Accurx & Attend Anywhere.

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